Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-mission-texas.primarycareaid.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services, platforms, or websites you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before sharing your data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an Authorized User: When you use our applications or services, we collect and process data necessary for providing those services.
  • Website Visitors: If you visit our websites, we may track your online behavior to improve user experience and personalize content.
  • Communications: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, or service updates.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your registration, such as username, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history are secured and processed by trusted third-party payment gateways.
  3. Financial and Purchase Data: We may store transaction records, order details, and financial information for billing, fraud prevention, and record-keeping purposes.
  4. Mobile Device Identifiers: Unique device identifiers, mobile app usage data, and location services when you choose to opt-in.
  5. Location Data: Information about your geographical location when you access our services on a mobile device.
  6. Feedback and Reviews: We collect comments, suggestions, and reviews you submit to us.
  7. Social Media Information: If you interact with us on social media platforms, we may gather data like your public profile information and post interactions.
  8. Product Information: Details about products or services you express interest in or purchase from our platform.

We obtain this data through direct user input, automated technologies (like cookies and device identifiers), and third-party service providers who assist us in delivering services.

Cookies and Similar Technologies

We use cookies and similar tracking tools for several purposes:

  • Strictly Necessary: These ensure basic functions of our website and applications, like login sessions and page navigation.
  • Preferences: Cookies store user preferences, such as language settings and content customization.
  • Analytics: We employ analytics tools to gather insights on how users interact with our platform, helping us improve services and content.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for various periods based on legal requirements and the purpose of collection:

  • Financial and transaction data may be kept for up to 7 years due to tax and accounting obligations.
  • We store account information as long as your account remains active or until you request its deletion.
  • For other types of personal data, we retain it only for the duration needed to fulfill the purpose for which it was collected. Once this purpose is achieved, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Regular Audits: Regularly auditing our systems helps identify and mitigate potential security risks.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details below, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: You have the right to request corrections or updates if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data from our systems.
  • Restriction: You may limit the processing of your data for specific purposes.
  • Data Portability: We can provide your personal data in a structured format, allowing you to transfer it to another controller.
  • Objection: You have the right to object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any questions, comments, or requests related to privacy, data protection, or unsubscribing from our communications: